Refund Policy
Effective Date: June 22, 2023
Dear Customer,
We appreciate your business and thank you for choosing Crimcheck for your online criminal record check service needs. As part of our commitment to transparency and clear communication, we would like to inform you of our No Refund Policy.
Scope of Policy: This policy applies to all Crimcheck online services. By engaging with our services, you acknowledge and agree to adhere to the terms outlined in this No Refund Policy.Once an order is received we do not offer any refund.
Nature of Digital Services: Our services are digital and intangible in nature, making it impossible to return or exchange them. Once a service is purchased/order is placed, it is deemed as consumed, and no refunds will be provided.
Commitment to Service Quality: We are dedicated to providing high-quality services and addressing any concerns you may have promptly. If you encounter issues or are dissatisfied with our services, please contact our customer support team at support@crimcheck.ca for assistance.
Exceptional Circumstances: In rare cases where a refund may be considered, Crimcheck will evaluate each situation individually. Such considerations may include technical issues or service disruptions that are beyond reasonable expectations. Any potential refund would be at the sole discretion of Crimcheck.
Payment Disputes: Initiating a chargeback or payment dispute without first contacting our customer support team will be considered a violation of this policy. We reserve the right to contest such disputes and may take appropriate legal action to recover any losses incurred.
Changes to the Policy: Crimcheck reserves the right to modify or update this No Refund Policy at any time. Any changes will be effective immediately and communicated to customers through our official channels.
By using our services, you agree to comply with the terms outlined in this No Refund Policy. If you have any questions or concerns, please contact our customer support team.
Thank you for choosing Crimcheck.
Sincerely,
Crimcheck.ca
Email-support@crimcheck.ca